Terms and Conditions
1. Introduction
Welcome to The Homemade Bread Company Ltd. These Terms and Conditions govern your use of our website www.thehmb.co.uk and the purchase of products from our online store. By accessing our Site and placing an order, you agree to be bound by these Terms.
2. Ordering
2.1 All orders are subject to acceptance and availability.
2.2 When placing an order, you undertake that all details you provide are accurate and complete.
2.3 We reserve the right to refuse service to anyone for any reason at any time.
2.4 Prices are subject to change without notice, but changes will not affect orders already accepted.
3. Payment
3.1 We accept payment through methods available on our site, e.g., credit/debit card, PayPal, etc.
3.2 All payments must be made in full at the time of ordering.
3.3 By placing an order, you consent to payment being charged to your payment method.
4. Delivery
4.1 We deliver to addresses within United Kingdom only.
4.2 Delivery charges and estimated timescales are specified during the ordering process.
4.3 We aim to deliver your order within the estimated timescale but are not liable for any delays due to unforeseen circumstances.
5. Returns and Refunds
5.1 Due to the perishable nature of our products, we do not accept returns.
5.2 If you receive a defective or incorrect product, please contact us within 24 hours of receipt.
5.3 We may offer a replacement or refund at our discretion for defective or incorrect products.
6. Cancellation
6.1 Orders can be cancelled only if the goods haven’t been dispatched. This has to be mutually agreed in writing.
6.2 To cancel an order, please contact us ASAP at 07432 099 535/ contact@thehmb.co.uk
7. Allergens and Dietary Requirements
7.1 Our products may contain allergens such as nuts, gluten, dairy, etc.
7.2 It is your responsibility to check the product ingredients for allergens or dietary restrictions.
8. Limitation of Liability
8.1 We shall not be liable for any indirect, special, or consequential loss or damage arising out of or in connection with the use of our products or Site.
8.2 Our liability for direct losses arising from our negligence or breach of these Terms is limited to the total value of the order.
9. Intellectual Property
9.1 All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of The Homemade Bread Company Ltd or its content suppliers.
9.2 You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.
10. Privacy
10.1 We are committed to protecting your privacy and will handle all personal data in accordance with our Privacy Policy [link to Privacy Policy].
10.2
11. Governing Law
11.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
12.1 We reserve the right to update or modify these Terms at any time without prior notice.
12.2 Your continued use of the Site after any changes constitutes acceptance of the new Terms.
13. Contact Information
13.1 If you have any questions about these Terms, please contact us at: 13.2 contact@thehmb.co.uk
Tel: 07432 099 535
Unit A, 82 James Carter Road
Mildenhall
Suffolk IP28 7DE